Shifting our Business Model

August 2, 2017

News

Four and one-half years ago, I had a dream: To launch a company that would provide affordable IT consulting and website services to small businesses and nonprofit organizations that do good work in their communities. Later, in the fall of 2015, we launched a commercial that outlined our services & mission (https://www.youtube.com/watch?v=Z4I8VssoWc0).

CENTS is an acronym for Computing, Equipping, Networking, Training and Supporting.

A lot has changed in these past 4+ years, but I was committed to this dream and to my goal of growing a sustainable business that would eventually expand, hire and train residents from low-income areas to do excellent IT work, and to continue to serve companies and organizations in the best manner possible.

Much has changed in my personal life too. Small businesses do not operate in a vacuum. The small business owner is the lifeblood of the business. The business does not define the business owner.

My wife and I are expecting our first child in a few months, and the health of my family is more important to me than my business. I need a more stable paycheck, and I need to reduce the amount of responsibility I’m currently faced with in maintaining Develop CENTS’ day-to-day technical support services.

I have accepted a job to work with Linux on an IT security team in town, so effective early this month, Develop CENTS is no longer available for on-site technical support services.

However, I have worked hard to establish Develop CENTS as a stable hosting, server administration and website services company. I have also developed a strong network of contractors who are able to help address issues when they occur. We are constantly adding new web hosting clients, and have just onboarded – or are in the process of onboarding – another 5+ clients recently!

Moving forward, Develop CENTS will provide these remote services: website hosting, server administration, website design, and off-site data backups. For the services I am no longer providing, I have been in touch with several of our clients and are introducing them to alternative IT consultants in Chattanooga I recommend. I am working hard to make the transition for these clients as smooth as possible.

Our recommendations for IT consultants in Chattanooga include Mark Quering, owner of up:time, and Charlie Gaston, owner of Gaston IT.

Existing clients served by our remote services, such as web hosting, have been instructed to email questions and other needs to our Support email address for faster service. This is especially important since we have multiple contractors monitoring our infrastructure who are able to jump in if a problem ever arose.

Thank you…
To all who are in my professional network, including clients, contractors, vendors, and first part-time employee, thank you for your support, your trust, and your partnership. I look forward to growing the remote services portion of Develop CENTS while also investing in a new career.

Sincerely,
David White
Founder & CEO

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